Privacy Policy
Last updated: 20.01.2026
This Privacy Policy describes how we collect, use, store, and protect information when you use our Point of Sale (POS) system, including our mobile and web applications, related services, and any connected solutions ("Service"). By using the Service, you agree to the practices described in this Privacy Policy.
1. Information we collect
1.1. Information you provide
We collect information you directly submit when creating an account or using the POS, including:
• Business name and contact details
• User account information (name, email, password)
• Billing information
• Uploaded receipts, order data, product data, and customer records
• Support messages or feedback
1.2. Information collected automatically
When using the Service, we may automatically collect:
• Device information (model, OS, browser type)
• Log data (IP address, timestamps, pages accessed)
• Usage information (features used, actions taken)
• Location information (if enabled by the device)
1.3. Transaction & Operational data
Our POS system collects:
• Sales transactions
• Product listings
• Inventory updates
• Employee activity logs
• Payment information (processed through third-party payment providers)
2. How we use your information
We use your information to:
• Provide and operate the POS system
• Process transactions and manage your account
• Improve features and enhance performance
• Offer customer support
• Communicate updates, changes, or security alerts
• Ensure fraud prevention, system security, and legal compliance
3. How we share your information
We do not sell your information to third parties.
We may share data only with:
• Payment processors (for secure payment handling)
• Cloud hosting providers (for storage and backup)
• Analytics and performance tools (to improve system performance)
• Law enforcement, if required by applicable law
All third-party providers follow industry-standard data protection practices.
4. Data Storage & Security
We use technical and organizational security measures to protect your data, including:
• Encryption in transit and at rest
• Secure authentication and access control
• Regular backups
• Monitoring and threat detection
While we take all reasonable steps to safeguard your data, no method of transmission is 100% secure.
5. Data retention
We retain your data for as long as your account is active or as needed to:
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business and operational records
6. Your rights
Depending on your location, you may have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion
• Request a copy of your data
• Limit or object to certain data uses
To submit a request, contact us at: info@meetfinex.com
7. Customer data (POS End-Users)
Your business may store customer information (names, purchase history, receipts, etc.) in the POS system. You are responsible for ensuring your business complies with local data protection laws regarding your customers.
We only process such data on your behalf as a service provider.
8. Account Deletion & Data removal
You may request:
• Full account deletion
• Removal of transaction or customer records
• Export of your data before deletion
Contact: info@meetfinex.com
9. Cookies & Tracking technologies
Our web platform may use cookies to:
• Maintain sessions
• Improve usability
• Track performance and analytics
You can disable cookies through your browser settings, but some features may not function properly.
10. International data transfers
If you access the Service from outside our primary operating region, your data may be transferred and processed in other countries that may have different data protection laws.
We take steps to ensure appropriate safeguards are in place.
11. Changes to this privacy policy
We may update this Privacy Policy from time to time.
• Posting an updated version on our website, or
• Sending an email notification
Your continued use of the Service means you accept the updated policy.
12. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@meetfinex.com
Company Name: InnovX L.L.C
Address: Rr.Opoja, Hyrja 32, Nr.8, Prishtine
Thank you for trusting us with your business data.